Privacy Policy

Last update on March 26, 2024 at 11am

By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to the processing of your data and personal information in accordance with it, as applicable. Privacy and the protection of personal information are essential to us, which is why, through this Policy, we aim to protect them in accordance with applicable laws. To ensure this protection, Soteck Inc. commits to only collecting, processing, and sharing information that identifies an individual when the individual has consented to it, unless permitted or required by law, in which case your consent will not be necessary. The Policy aims to inform users of the reasons and manner in which Soteck Inc., or anyone acting on its behalf, will collect and use their personal information. It is intended to be in clear language to ensure informed consent from users. For the purposes of this Policy, "personal information" means any information about an identifiable person or that allows a person to be identified. Where possible, we will anonymize, pseudonymize, and/or aggregate such information so that it no longer identifies a person.

1. Consent Collection Methods

We commit to obtaining consent before collecting an individual's personal information. Consent may be explicit or implicit and may be provided directly by the individual or by their authorized representative. We prefer to obtain explicit consent, whether verbally, electronically, or in writing. However, implicit consent may be reasonably inferred from a person's action or inaction. For example, providing a name and address to receive a publication or a name and phone number to receive a response to a question is considered implicit consent to the collection of information containing personal information. To determine the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected, and the reasonable expectations of a person in a similar situation. If we intend to use the personal information for a new purpose, we will describe the intended use and request consent again. It may not always be possible, particularly in the case of a request from the state, to obtain the person's consent to collect, use, or disclose their personal information. We commit to never disclosing this type of information other than in accordance with this Policy, unless required or permitted by law.

2. Personal Information Collected

Soteck Inc. may collect personal information in various forms but will only do so by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or when permitted or required by law. The personal information collected, as well as its sensitivity, may vary depending on the context of the interactions between you and Soteck Inc. Soteck Inc. staff must use personal information only for the purposes for which it was collected and act with caution. We protect all collected personal information. If you choose to voluntarily transmit personal or confidential information to Soteck Inc., whether by email, unsecured electronic form, or any other technological means, it will only use the information necessary to respond to your message or fulfill your request.

3. Data Security

Soteck Inc. adheres to high standards and uses robust security systems in the design, implementation, and daily operation of Platforms (websites and applications) and its underlying servers and networks. It also continues its efforts to detect and block intrusions on or to its Platforms. It has implemented various means to ensure that your personal information is protected against the risks of loss and theft, as well as unauthorized access, disclosure, reproduction, use, modification, or destruction. These means include physical, administrative, and technological security measures that it deems reasonable given the sensitivity, quantity, and format of the personal information collected, as well as the storage methods. However, no security measure is absolute or entirely guaranteed. If you have reason to believe that your interaction with Soteck Inc. is no longer secure (for example, if you believe that the security of the information you provided has been compromised), contact us immediately at rh@soteck.com.

4. Access and Control of Personal Information

Soteck Inc. ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which it is used. You have the right to request access to your personal information for verification purposes and to request correction if it is inaccurate. If you believe your personal information is inaccurate or if you wish to access your personal information, you can make a request using the contact information provided at the end of this policy. To the extent of our means, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity. Furthermore, there may be circumstances where we cannot provide you with access to your personal information. Specifically, when access may lead to the disclosure of another person's personal information and that person refuses to consent to the disclosure, or when legal restrictions apply. If such a situation arises, we will notify you of the reason why we cannot provide you with access to your personal information. If your request concerns data appearing on third-party web pages or platforms, please contact these third parties directly.

5. Sharing and Purpose of Sharing Personal Information with Third Parties

We do not share your personal information with companies, organizations, or individuals outside of Soteck Inc., except for our authorized providers and partners who need access to the information for the purposes listed in this policy and within its limits, as well as in the following cases:

  • With your consent.
  • For storage in cloud servers, in which case personal information may transit through third jurisdictions. Note that we only retain the services of reputable companies with privacy policies.
  • For external processing needs: We transmit personal information to other companies or trusted individuals who process it on our behalf, according to our instructions, in accordance with this Privacy Policy, with a level of data security at least equivalent to ours, and in compliance with any other appropriate security and confidentiality measures.
  • For legal reasons: We transmit personal information outside of our company if access to it is necessary to comply with applicable laws and regulations. Soteck Inc. undertakes not to sell or rent your personal information to a third party.

6. Cookies and Similar Technologies

Soteck Inc. may use cookies, Internet tags, invisible pixels, log files, or other technologies to collect certain personal information about visitors to our websites, as well as recipients of our newsletters, invitations, and other communications. Cookies are pieces of information transmitted from the server to the browser during a visit to the website and uniquely identify the current connection. This data may include information such as your Internet address (IP), browser type, browser version, pages of our site that you visit, the time and date of your visit, the length of your visit, and any other statistics. Cookies are used to facilitate and optimize your navigation on the Platforms. It is important to note that enabling the cookie option may, depending on the chosen configuration, allow other servers to install cookies on your system. You can set your browser settings to notify you of the presence of cookies, thus giving you the option to accept or reject them. Please note that our website may contain links or references to third-party sites. This policy ceases to apply upon leaving our website, and Soteck Inc. is not responsible for the collection or processing of personal information by these third parties or through these external sources.

7. Personal Information Retention

We retain personal information only for as long as necessary to fulfill the purposes for which the information was collected, or for legal or business purposes. When your personal information is no longer required, we either destroy it or render your personal information non-identifiable (meaning we modify the information so that it cannot be traced back to or associated with a specific individual).

Person Responsible for Compliance:

For any questions, feedback, or complaints regarding this policy, you can contact the person responsible for ensuring compliance with this privacy policy:

Mr. Jérôme Proulx

Soteck Inc.

1171 – Bureau 200 rue Notre-Dame Ouest, Victoriaville (Québec), G6P 7L1

Phone: 819-758-0313

Email: rh@soteck.com

8. Amendments to this Privacy Policy

Soteck Inc. reserves the right to modify or amend this section at any time and for any reason. It is your responsibility to be aware of these changes, as you are subject to all such modifications. Nothing in this section is intended to create an agreement or contract between Soteck Inc. and users visiting this site or providing any identifiable information.