REMOTE DIAGNOSIS AND SUPPORT
We offer our customers a complete remote expertise in case of problems. The diagnosis and support, in collaboration with the customer, allow for a quick solution to the problems encountered, reducing delays and travel costs.
As proof, more than 85% of the problems are solved remotely by our team without even visiting our customers. You benefit from a fast and professional intervention, regardless of the distance.
At Soteck, we work to facilitate the management of our customers' equipment for a better quality and operational safety. This is why we offer a continuous training service for your automated system as well as the different equipment we install.
Contact our team to receive a precise evaluation of your continuous training needs. We will present you with a personalized training plan.