AFTER SALES SERVICE

MAINTENANCE AND SERVICE FOR YOUR MECHANICAL AND CONTROL EQUIPMENT

CONTACT A TECHNICIAN
AFTER SALES SERVICE

YOUR SATISFACTION IS AT THE HEART OF OUR INTERVENTIONS.

You benefit from personalized support and access to several specialties under one roof to maintain, repair and optimize your systems: industrial refrigeration, control or gas technicians, a qualified technician is available for you!

Whether your requests come from Quebec, Canada or the United States, our team is there to support you.

TO TALK TO A TECHNICIAN
To send us a non-urgent service request, you can use our email address:
Please note that your request will be processed during normal business hours.
24/7 EMERGENCY SERVICE
REMOTE DIAGNOSIS AND SUPPORT

REMOTE DIAGNOSIS AND SUPPORT

We offer our customers a complete remote expertise in case of problems. The diagnosis and support, in collaboration with the customer, allow for a quick solution to the problems encountered, reducing delays and travel costs.

As proof, more than 85% of the problems are solved remotely by our team without even visiting our customers. You benefit from a fast and professional intervention, regardless of the distance.

CONTINUOUS TRAINING

CONTINUOUS TRAINING

At Soteck, we work to facilitate the management of our customers' equipment for a better quality and operational safety. This is why we offer a continuous training service for your automated system as well as the different equipment we install.

Contact our team to receive a precise evaluation of your continuous training needs. We will present you with a personalized training plan.

PREVENTIVE MAINTENANCE OF EQUIPMENT

A key element of operational efficiency and safety, preventive maintenance ensures the reliability and durability of your equipment, while reducing corrective maintenance interventions. As a Soteck customer, you can take advantage of a personalized preventive maintenance program adapted to your needs.

The adjustment of certain control points can bring as many benefits as the mechanical maintenance of equipment. The best practices of operation and maintenance of systems reduce energy consumption.

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A RELIABLE AND EXPERIENCED PARTNER IN AFTER-SALES SERVICE

CUSTOMIZED SERVICE
CUSTOMIZED SERVICE
MULTIDISCIPLINARY TEAM
MULTIDISCIPLINARY TEAM
MORE STABLE BUDGET FORECAST
MORE STABLE BUDGET FORECAST
DISTRIBUTION OF MAINTENANCE MATERIALS (REPLACEMENT PARTS)
DISTRIBUTION OF MAINTENANCE MATERIALS (REPLACEMENT PARTS)
MAINTENANCE SERVICE, REGARDLESS OF DISTANCE
MAINTENANCE SERVICE, REGARDLESS OF DISTANCE